Kayan provide Queueing System in order to improve and enhance customer flow management system to achieve a better Quality of service to their customers, employees, branch managers and corporate managers to enhance the investments through giving their customers better and faster service.
IQ not only manages customers better but also manage the time of employees better and monitoring the performance of the employees to make sure that people are assigned at the right time to deal with different types of inquiries, and identifying any skills gaps.
IQ expands the promotional capabilities, by deploying digital professional screens, which are distributed across the branches to display advertisements and promotional content. The customers can comfortably sit in a special waiting area, entertained by the content displayed on the screens, and get informed about the different products and services offered.
